Shipping / Delivery Information
Please note: Shipping days do not include include public holidays.
We use Australia Post for all deliveries within Australia. We offer a general ship service and also offer Express shipping service on all orders.
All orders that are placed before 12pm are shipped the same day.
All orders placed on the weekend will ship within our Monday to Friday operation hours.
Sale items freight will be charged on those purchased items.
Rest of World
For the rest of the world we charge a flat rate of $65.00, delivery times vary from Country to Country.
In Australia we use Australia Post express and business satchels. Upon order confirmation you will receive your Australia Post tracking number which you can easily track via the Australia Post Portal.
United States of America - we use DHL International which you can easily track anytime through the DHL customer portal.
Rest of the World (International) - We use Australia Post, which you can track anytime at the Australia Post tracking portal.
UK Customs Duty
If you are from the UK
- You may need to pay Customs Duty on orders that exceed £135.
- You will need to pay VAT on orders over £15. These are payable to UK customs upon entry into the UK.
For more information, please refer to the UK customs website.
As long as your goods are not damaged and with the tags attached, simply email us and we will organise your return asap. Returns need to requested within 30 days of goods being received for a return to be available.